Reference

Terms and Conditions for fy99 Account Holders

These terms set out the rules that apply when you open and use an fy99 account — covering deposits through JazzCash, Easypaisa, and Raast, how withdrawals are processed, and what we expect from you and what you can expect from us.

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ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your transaction history are things we take seriously. Here is how we handle the key areas that matter to you as an account holder.

Data Handling

We collect only the information needed to operate your account — registration details, transaction records, and device data used for security checks. We do not sell your data to third parties.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Transaction Records

Every deposit and withdrawal — whether via JazzCash, Easypaisa, Raast, or bank transfer — is logged against your account. You can view your full history in the wallet section.

Requesting Changes

To update your registered details or request a data review, submit a request through the Help Centre in your account dashboard. We aim to respond within a reasonable timeframe.

CONTACT CHANNELS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute about your account or a transaction, our support team handles queries through the channels below. For wallet or payment issues involving JazzCash, Easypaisa, or Raast, have your transaction reference ready when you get in touch — it speeds things up considerably.

What These Terms Actually Cover

fy99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on fy99, you agree to these terms in full. They apply to every action you take on the platform — placing a bet, funding your wallet via JazzCash or Easypaisa, requesting a withdrawal through Raast or bank transfer, or contacting our support

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team. We may update these terms when our services change; we'll notify you through your registered account before any material change takes effect. You're responsible for keeping your login credentials secure. Sharing account access with another person is not permitted and may result in account suspension.
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All transactions are recorded against your account wallet, and any dispute about a transaction must be raised within 30 days of the date it appears in your history. Availability of our services depends on local law and eligible regions — if access is restricted in your
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area, these terms still apply to any prior activity on your account. We do not accept accounts from minors; by registering, you confirm you meet the age requirement under applicable local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to account closures.

Yes. Submit a closure request through the Help Centre in your account settings. Any remaining wallet balance will be returned via your last verified withdrawal method before the account is closed.

Check your transaction reference in the payment app first. If the transfer shows as sent but your wallet has not updated within a reasonable time, contact support with the reference number and we will investigate.

We update terms when our services change. We notify you through your registered account before material changes take effect. Continuing to use the platform after that date means you accept the updated terms.

Raise a dispute within 30 days of the transaction date through live chat or email support. Provide your transaction reference and we will review the record against our logs and respond with our findings.

We share data only where required to process your payments — for example, with JazzCash, Easypaisa, or Raast to confirm transfers — or where local law requires disclosure. We do not sell account data.

Access depends on local law and is available only in eligible regions. If your area restricts access to online gaming platforms, these terms still apply to any prior account activity you have with us.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for fy99 Account Holders

How We Protect Your Account and Data

Data Handling

Account Security

Transaction Records

Requesting Changes

How to Reach Us About These Terms

Common Questions About These Terms

01 Can I close my account if I no longer want to use fy99?

02 What happens if a JazzCash or Easypaisa deposit does not appear in my wallet?

03 Do these terms change, and how will I know?

04 What are my rights if I disagree with a transaction on my account?

05 Is my personal information shared with anyone outside fy99?

06 Does access to fy99 depend on where I am in Pakistan?

Terms & Conditions

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